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Our standard delivery time is between 5 to 7 business days from the date of dispatch. For remote locations or during peak seasons, it may take slightly longer. You’ll receive updates throughout the process so you can track your order easily.
Once your order is packed and shipped, we’ll send you a tracking link via email or SMS. You can use that link to monitor your order status in real time and get estimated delivery dates.
Yes, we ship to selected international destinations. Shipping rates and delivery timelines will vary based on your location and the size of the order. International shipping options will be shown at checkout.
Yes, we offer free standard shipping on orders above $200 across USA. Orders below that threshold will have a minimal delivery fee, which will be calculated at checkout.
If it remains undelivered after a few attempts, the package will be returned to us, and we’ll get in touch to reschedule or issue a refund minus return logistics charges.
You can request a return within 7 days of receiving your order. The item must be unused, in its original packaging, and in resellable condition. Once approved, we’ll process your refund or replacement promptly.
Yes, some products are not eligible for return — these include custom-made products, final sale/clearance items, and gift cards. Please review the product page for return eligibility before ordering.
To start a return, simply contact us via email or the form on our Contact page, mentioning your order number and reason for return. We’ll respond with detailed instructions and next steps within 24–48 hours.
Return shipping costs are the responsibility of the customer unless the item arrived damaged, defective, or incorrect. In such cases, we’ll cover the return charges or arrange a pickup through our logistics partner.
Once your returned item reaches us and is inspected, we process your refund within 5–7 business days. The amount will be credited back to your original payment method.
We accept all major debit and credit cards, UPI, wallet payments, net banking, and even cash on delivery (COD) for certain pin codes. All transactions are processed through secure payment gateways.
Yes, you can request changes or cancellations within 12 hours of placing the order. If your order has already been shipped, cancellations may not be possible, and you'll need to follow the return process.
Payment failures can occur due to connectivity or bank issues. Please try again, or contact us if the payment was debited but not confirmed — we’ll verify and assist you quickly.
If your order hasn’t been shipped yet, we’ll gladly help you update the address. Just email us your new address details and order number as soon as possible.
Yes, we automatically send a digital invoice to your registered email after the order is confirmed. You can also download a copy from your account dashboard.
